Beauty Store Manager
Silverwater NSW 2138
About the business
Founded 2014, base in Sydney.
K-Beauty retailers- multi store location , K-beauty brands official distributor of Banlila Co, Goodal, Clio, Too Cool For School, Medi peel, Cell Fusion C, Oliveyoung, etc.
Retail and wholesale business, B2B, B2C, E-Commerce
About the role :
La Cosmetique Store Manager is expected to manage all operations of the store and to lead and guide all store assistants to ensure merchandising guidelines are met and to achieve sales targets set.
The role of the Store Manager is to create a store environment where Sales Assistants can fully express opportunities to gain optimal customer satisfaction and creating an inviting store experience for each customer. She or he must be able to work within a team environment, has exceptional interpersonal skills and to ensure that high grooming standards are always maintained. A Store Manager must lead by example and has strong leadership and managerial skills to be able to meet individual and store goals.
Achievement of sales targets
· Setting daily/weekly/monthly targets
· Setting individual targets
· Review results and raise awareness of productivity and achievements
· Follow all brands counter action plans
· Plan store activities to win higher customer support
Store Business Management
· Recruit and train new Sales Assistants
· Manage in store rosters
· Communication book utilised daily- communicate daily objectives
· Reporting monthly/promotional results
· All service events are booked and confirmed
· Manage and communicate all staff leave requests
· Keep accurate and up to date sales retail report
· Maintaining effective and accurate petty cash management
· Merchandising – ensure store reflects merchandising standards supporting the marketing program at all times
· Be diligent and ensure all health and safety regulations are met
Stock management
· Ensure adequate levels of stock
· Regularly give feedback regarding stock issues with company management
· Keep Sales Assistants informed of out of stock and overstocks (push list)
· Rotate stock with incoming orders
· Encourage professional management of customer complaints to minimise returns and to retain customer
Training
· Attend all required trainings (sometimes may be outside of work hours)
· Accept personal responsibility to invest time in keeping up with all product knowledge
· Motivate and train into Sales Assistants
Purpose of the role
La Cosmetique seeks a dedicated and enthusiastic individual for the role of Store Manager at Burwood Westfield.
The Store Manager will be responsible for budgeting, building store’s client base as well as choreographing the daily activities of a team of Sales Assistants. The successful candidate will be a skilled professional with passion and dedication. This is a full-time role spanning from Monday to Friday.
Qualifications, Skills and Experience
-
5+ year experience
-
Experience in the retail sector as a manager or assistant manager of a store or counter
-
The confidence to sell products requiring specialist knowledge
-
A demonstrated commitment to outstanding customer service
-
Commercial acumen
-
Excellent communication skills and merchandising abilities
-
Proven track record in driving sales and exceeding set KPI’s
-
Computer literacy encompassing Microsoft Office
Job Type: Full Time
Salary:
Negotiable
Schedule:
-
38 hours / week
Education:
-
None