Responding to and make telephone calls and making file notes;

Preparing new client files, client service agreements, letters of engagement and disclosure notices;

Drafting routine and non-routine documents and sending them to clients and relevant parties;

Collecting and files documents in the hardcopy file and in Leap, and forwarding them on to relevant parties;

Researching on client cases if required by the solicitors/lawyers;

Liaising with third parties and various bodies on case matters;

Preparing and drafting documentation for client cases and following up case matters as required;

Drafting relevant claim forms or application forms;

Identifying and report problems, investigating, determining optimal solution, implementing solution, evaluating and reporting on effectiveness of solution and related outcomes to solicitors/lawyers;

Providing routine support, guidance and information to clients as requested, and where appropriate (not legal advice);

Creating and maintaining client’s files;

Assisting with translations in Chinese and/or Korean;

Providing information and advice to promote the products/services of the firm by being able to clarify specific needs of a client, provide information and advice and follow up;

Making appointments and bookings on behalf of another;

Exhibiting a basic understanding of different areas of law as they are dealt with, within the firm or between firms or between the firm and legal institutions for means of referral; 

Attending Any other reasonable duties as required